On March 20, 2020, Connecticut Governor Ned Lamont ordered workers at all non-essential business to stay home.
In keeping with the guidelines issued by the CT Department of Economic and Community Development (“DECD”), the ARRL has enabled those employees whose jobs allow them to work from home do so. Compliance with this executive order may delay some services. Issuing LoTW certificates will be sporadic at best.
The LoTW support personnel are working remotely and will answer your e-mail questions. We ask that you use the online documentation < https://lotw.arrl.org/lotw-help/ > before sending an e-mail to the help desk < LoTW-Help@arrl.org > LoTW support is by e-mail or help ticket. Please do not call HQ for LoTW support.
We greatly appreciate your understanding.
Norm Fusaro, W3IZ
Director of Operations
ARRL, the national association for Amateur Radio™
225 Main Street, Newington, CT 06111-1494 USA